Scalzo Property Management
Condominium Services

Summary of Condominium Association
Management Services

Customer Service

• Receptionist available to answer telephones during business hours
• Emergency service available 24 hours per day, 365 days per year
• State-of-the-art telephone / voice mail system
• Experienced CAI trained managers equipped with cellphones and pagers
• E-mail accessible for non-emergency communication
• Website generated communication for non-emergency work orders
• Member of CAI (Community Association Institute) for 15 years

Financial Management

• Collection and deposit of all common charges and assessments using bank lock box
• Disbursement of all accounts payable within budget guidelines and Board approval
• Generate all financials, i.e. general ledger, balance sheet, income statements, budget to actual, member receivables and members overdue
• Coordinate with Association’s CPA to prepare tax returns
• Assist with budget preparation
• Delinquency follow-up and coordination with legal counsel
• Administration of Vendors and On-site Personnel

Handle All Repair Requests

• Inspect and supervise all contract work in accordance with job specifications
• Obtain up to three (3) bids and negotiate contracts
• Interview and screen for any on-site personnel and oversee / schedule such personnel
• Assist in analyzing long-term reserve needs and make recommendations
• Preventative maintenance programs
• Affiliated maintenance company (SPM Maintenance and Construction) which can handle most types of repairs and needs
• General Administration

Maintain Files on Unit Owners And Tenants

• Maintain files on Association documents
• Advise the Board and initiate all general correspondence
• Publish quarterly newsletter
• Prepare general Resale Certificates
• Attend Board Meetings and Annual Meeting
• Handle all violations of the by-laws
• Enforce all Rules and Regulations

Monthly Reporting

• Report on the status of maintenance
• Report on the status of finances
• Report on the status of administration